Google My Business is offering you, the business owner a one-stop shop to update your business information, add photos, read reviews, and use Google +. Google My Business makes it easier for you to capture your customer’s attention by exposing your products or services with images and descriptions.
You can also add a profile picture, cover photo, and post videos to help interact with your customers and highlight all you have to offer. All of this can be managed from a single dashboard.
Are you managing multiple locations? With Google My Business locations, you can now manage multiple locations from one place with the simple bulk location management tool.
You can also manage your accounts on their own time with the Google My Business app. You can check customer insights, update your business hours, and share photos with your customers, all from your phone or tablet.
Make It Easier for the Customers
With Google My Business, it makes everything more convenient for you, the business owner and your customers. Google is allowing you to put the right amount of information about your business on Google Search, Maps, and Google+ so your customers can easily find you.
The follow button allows your loyal customers to stay up-to-date with special offers, news, or updates from your business. The amount of followers you have also shows up when your business appears in Google Search. When customers see a lot of followers for your business, they are more likely to choose you over competitors.
Start a Conversation
Google My Business automatically sets up every claimed business with a Google + page to make it easier for you to interact with your customers. You can easily keep your customers up-to-date with news and special offers by posting on your Google + page.
Your customers can then give you a +1 and comment on the content you posted and you can give direct feedback to your customer. Customers trust recommendations from people they know. The +1 button lets customers show their support with just a click of a button. They can +1 your page as well as specific content that you share.
Not only can you connect with your customers through images and text, you can now connect face-to-face with Hangouts. Video chats allow you to connect with your customers, whether they are down the road or miles away. From announcing a special business event to displaying a new product, it’s easy to reach out to your audience and talk with people from all over the world.
Make it easier for your customers to get in touch with you and leave personal reviews about their experience with your services. This makes it easier for new customers to choose you over your competition.
Customer ratings and reviews help you stay on top of valuable feedback. Business Owners can manage their online reputation by seeing their reviews, responding to them as the owner, and tracking their ratings over time.
If you don’t have the time or resources, consider engaging the services of an expert. You can gain from their experience and also shorten the learning curve. Contact Waypost Marketing to incorporate Google My Business into your SEO strategy and improve your brand’s visibility.